Contact Us

Frequently Asked Questions

What types of questions can I ask?

We welcome questions about:

• How to use our tools
• Understanding your results
• Technical issues with the website
• Suggestions for new features or tools
• General information about hyperhidrosis

Can you provide medical advice?

No, we cannot provide medical advice. While we're happy to explain how our tools work or provide general educational information, we cannot:

• Diagnose medical conditions
• Recommend specific treatments
• Interpret your medical test results
• Replace consultation with your doctor

If you have health concerns, please consult a qualified healthcare provider.

How quickly will I get a response?

We aim to respond to all inquiries within 24-48 hours during business days. Complex questions may take slightly longer as we research to provide accurate information.

Can I suggest a new tool or feature?

Absolutely! We love hearing from our users. If you have ideas for new tools, improvements to existing ones, or features that would make the site more useful, please share them. Your feedback directly influences our development priorities.

Do you have a newsletter?

We're working on launching a newsletter featuring:

• New tool announcements
• Tips for managing excessive sweating
• Latest research highlights
• Community stories

Check back soon or follow us on social media for updates!

Privacy Notice

When you contact us, we collect your name, email address, and message content solely to respond to your inquiry. We do not:

• Share your information with third parties
• Add you to marketing lists without explicit consent
• Use your contact information for purposes other than responding to you

For complete details, see our Privacy Policy.