Contact SaunaCraft

SaunaCraft is a small, independent, ad-supported site — there is no support desk standing by, but a real person reads what comes in to support@alwayssweating.com.

A few things this address is genuinely useful for: a calculator that gave you a result you think is wrong (say which tool — the heater size calculator, bench-space planner, cladding board-feet calculator, löyly steam calculator, session timer, or build cost & ROI calculator— and what you entered); a tool you wish existed on the site; an out-of-date fact or broken link in the blog, learn section, or the Sauna & Steam-Bathing Culture Museum; or a bug in how a page looks or behaves on your device.

There’s no fixed response time to promise, and no ticket number or live chat — email is read and handled as it comes in. If a question is really about a specific heater model, building code, or contractor quote, the manufacturer, your local building department, or the professional involved will have a more authoritative answer than this site can give; SaunaCraft’s tools produce general planning estimates, not official specifications, and the site isn’t affiliated with any sauna manufacturer, spa chain, or contractor.

Before writing in about a tool result, it can help to double-check the numbers you entered — a room dimension, a thickness, or a rate is the most common source of a surprising answer. If it still looks wrong after that, that’s exactly the kind of message worth sending.